Code of Ethics

Code of Conduct and Ethical Standard

Pursuant to Company’s core values of Credibility, Leadership, Equality, Allegiance and Resiliency (CLEAR), ALL members are strictly enjoined to observe the following Code of Conduct and Ethical Standards:

Loyalty

CODE NO. 1 – LOYALTY

All members shall at all times, remain loyal to the Company and its policies being issued from time to time by not committing acts which are not limited to associating, representing, sponsoring, conspiring in any mode and form for the benefit or advantage directly or indirectly of competing companies, partnership or individual, either domestic or abroad, neither introduce, present, promote, offer or sell, in any form nor manner their products, services and marketing programs and/or plans or a combination thereof, whether tangible or intangible.

 

UNO Meetings shall not be used as a forum to discuss or express personal beliefs, religion, political issues or promote any other organization, company, event, individual, or any other business or products other than the business or products of the company.

 

PENALTIES
FIRST OFFENSE: Written Reprimand and one (1) month deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

 

SECOND OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind in favor of the Company, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

Honesty

CODE NO. 2 – HONESTY AND PROFESSIONALISM

All members are strictly enjoined to be honest and professional in all conducts and dealings locally and abroad by not making, agitating, encouraging written or oral derogatory or defamatory remarks, utterances or any statement in any form that discredit and disrepute the Company, its centers or any of its service branch, which at the same time malign the credibility of its officers and employees.

 

PENALTIES
FIRST OFFENSE: Written Reprimand and one (1) month deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

 

SECOND OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind in favor of the Company, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

Misrepresentation

CODE NO. 3 – MISREPRESENTATION

All members are strictly enjoined to be professionals in all acts and bearings, dealings or transactions by not committing any false statements or misleading information, such as, but not limited to misrepresentation, exaggeration, disinformation, vane promises, introducing spurious products or services, or circumventing the marketing plans or programs of the Company that contravene the tenor and purposes thereof.

 

PENALTIES
FIRST OFFENSE: Written Reprimand and one (1) month deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

 

SECOND OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

Integrity and Credibility

CODE NO. 4 – INTEGRITIY AND CREDIBILITY

All members are strictly enjoined to be honest and credible in all deeds by not committing acts against the Company or fellow members which are not limited to:

 

  1. Imitating or counterfeiting any handwriting, or signature;
  2. Causing it to appear that a member has participated in any act or activity when he did not in fact so participate;
  3. Alluding or pointing to members who have participated in an act, activity or statements other than those made by them;
  4. Inserting untruthful statements in a narration of facts such as those in the affidavit, deed and other documents similar thereto;
  5. Altering true dates;
  6. Making any alteration or intercalation in a genuine documents which alters or changes its meaning;
  7. Issuing in an authenticated form a documents purporting to be a copy of an original document when no such original actually exists;

 

PENALTY
FIRST OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind in favor of the Company, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

Respect

CODE NO. 5 – RESPECT

All members are strictly enjoined to observe humility and respect towards fellow members, officers and employees of the Company, by not committing directly or indirectly any inimical or malevolent acts which are but not limited to rudeness, disrespect and discourtesy.

 

PENALTIES
FIRST OFFENSE: Written Reprimand.

 

SECOND OFFENSE: One (1) month deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

 

THIRD OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind, in favor of the Company which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

USE OF SOCIAL MEDIA

CODE NO. 5A- USE OF SOCIAL MEDIA

  1. All members are strictly prohibited from making malicious and/or defamatory posts in public about the company and/or its officers/members by using a computer network and/or electronic information system or any information technology means including the use of social media accounts and by any of the following ways:

 

  • Eavesdropping, interception, recording, transferring, transmitting or disclosure of conversations and communications, or audio or visual means.
  • Photographing others or creating, transferring, disclosing, copying or saving electronic photos.
  • Publishing comments about posts contact details or photographs of, officers/members of the company where these might be deemed as offensive or breaching privacy even if true or correct. This includes posts where individuals are not named but can be readily identified by themselves or others from the information posted.
  • Amending or processing a record, photo or scene for the purpose of defamation of or offending the company, and/or its officers/members.
  • All members are prohibited to disclose confidential information relating to the company and/or its members to a third party through the use of computer network and/or electronic information system or any information technology means including the use of social media accounts.

 

For avoidance of doubt, group chat is considered public in nature.

 

PENALTIES

FIRST OFFENSE: Removal of all existing publications. Issuance of Public Apology copied all third parties who where inanely involved in the matter. Cease and Desist from publishing defamatory statements and one (1) month suspension of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution and perpetual deactivation of all the accounts as warranted by the circumstances and discretion of the company.

SECOND OFFENSE: In addition to the penalties prescribed for the first offense, Perpetual deactivation of all accounts, as well as forfeiture of all the benefits, privileges, commissions and other remunerations either monetary or in kind, violation, without prejudice to criminal prosecution.

 

 

NOTE:

  • The Company ay in its sole and absolute discretion take whatever actions or measure it deems necessary and appropriate, including but not limited to; suspension, forfeiture of earnings, monetary fines, obligation to reimburse UNO’s legal fees, permanent loss of lineage or perpetual deactivation of membership.
  • The Company has the sole and absolute discretion to determine the appropriate penalty/sanction based on the severity of the violation and damage that resulted or could result from the action/s made.
  • The Company has the right to impose a heavier penalty depending on the gravity of the violation/s.

Relationship Between Distributors

CODE NO. 6 – RELATIONSHIP BETWEEN DISTRIBUTORS

All members are strictly enjoined to have sense of equality and sincerity towards fellow members by observing the 2-month rule. Under this rule, a sponsor has a 2-month immunity period from presentation of the marketing plan or program of the Company and signing of an application form by the prospective member, within which fellow members shall not interfere, recruit, intervene, or alienate said prospective member at the prejudice of the first member.

 

The requirement of signing an application form can be dispensed with if the prospective member admits that the original sponsor has presented to him the marketing plan or program of the Company or can be supported by other competent evidence.

 

CODE NO. 6A – BAD FAITH AND CIRCUMVENTION OF THE PROVISION

Even after the lapse of the 2-month period, if it can be proved by competent evidence that the sponsor influenced or convinced the prospective member to wait for the lapse of the 2-month period so that he can recruit him, this provision is violated.

 

PENALTIES

FIRST OFFENSE: As to the member who interfered, intervened or alienated the prospective member within the 2-month period at the prejudice of the first member shall suffer the penalty of one (1) month deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation. On the other hand, the account of the prospective member who later became member shall be placed at the networking group of the first member/sponsor. The violator shall also pay the expenses for the transfer of the recruited member to the original sponsor.

 

SECOND OFFENSE: Six (6) months deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution. The violator shall also pay the expenses for the transfer of the recruited member to the original sponsor.

 

THIRD OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

Decency

CODE NO. 7 – DECENCY

All members are strictly enjoined to be at all times clothe with integrity and sense of oneness and unity, by not committing any immoral act or conduct which tends to debase Company policies, transgress decency, morals and good behavior, while inside or within the Company premises, its centers or service branch.

 

PENALTIES
FIRST OFFENSE: Written Reprimand

 

SECOND OFFENSE: Stern warning with one (1) month deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

 

THIRD OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind, in favor of the Company which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

Fraud

CODE NO. 8 – FRAUD

All members are strictly enjoined not to commit any fraudulent act or false pretenses to the prejudice directly or indirectly of the Company or fellow member by not committing acts which are not limited to:

  1. Using fictitious name, falsified documents or dummy, or by means of other similar deceits purportedly to obtain personal gain and interest;
  2. By altering the quality, fineness or weight of the product or any products pertaining to the business of the Company or imitating any of those products;
  3. Any acts done to fellow member or to the Company which constitute estafa, and other forms of swindling under the Revised Penal Code.

 

PENALTIES
FIRST OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind in favor of the Company, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

Limitation of Number of Accounts

CODE NO. 9 – LIMITATION OF NUMBER OF ACCOUNTS

No member shall exceed 15 local accounts per name. For Premier account, a member is only entitled to a single or one account. This includes as well illegal stacking of accounts to manipulate in purpose the compensation program of the Company. This shall comprise also using a fictitious name, or dummy, or by means of other similar deceits purportedly to obtain personal gain and interest.

 

PENALTIES

FIRST OFFENSE: Written Reprimand with two (2) months deactivation of all the accounts including accounts in question with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution. All excess accounts will be permanently deactivated.  Affected accounts of the downlines will be recalled and will be placed under one group together will all their respective fruits and/or growth.

 

SECOND OFFENSE: Perpetual deactivation of all the accounts including accounts in question, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind in favor of the Company, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

Membership Rights & Use of Access Pin Cards

CODE NO. 10 – MEMBERSHIP RIGHTS AND USE OF ACCESS PIN CARDS

Every new member is entitled to receive a Welcome KIT containing the following after payment:

  1. Membership Activation PIN or card
  2. Marketing Materials
  3. All Access Card and/or MobKard Activation thru the Customer Service Representative
  4. Complete Product Package
  5. Receipt after Payment

 

For local accounts, the new member should encode his membership activation pin within three (3) days upon the date of payment or purchase.

In case the member requested the sponsor to pay on his behalf, the sponsor is obligated to:

  1. Secure authorization from the member to receive the product package and membership activation pin and submit copy of 2 valid identification cards of the new member.
  2. Inform the new member of the existence of the membership activation pin, contents of Welcome Kit and give complete product package
  3. Encode the access card in the name of the member within three (3) days from the date of purchase or advise the member of the 3-day activation policy.
  4. Give copy of the Receipt to the new member

 

PENALTIES

FIRST OFFENSE: Two (2) months deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

 

SECOND OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind in favor of the Company, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

Employees’ Recruitment Limitation

CODE NO. 11 – EMPLOYEES’ RECRUITMENT LIMITATION

It is prohibited to recruit any UNO employee and up to the employee’s 3rd degree level of affinity of consanguinity. It is unethical for the business that an employee of the Company shall earn directly or indirectly from the compensation plan of the Company. The penalty shall apply to both the employee and the sponsor, except when the affinity occurs after the membership of a qualified person.

 

PENALTIES

FIRST OFFENSE: For the employee, all accounts will be perpetually deactivated with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to the administrative sanction of possible termination of his employment.

 

For the sponsor, two (2) months deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

 

 

SECOND OFFENSE: For the sponsor, perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind, in favor of the Company which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

Illegal Payment Schemes

CODE NO. 12 – ILLEGAL PAYMENT SCHEMES

All members are strictly prohibited to encourage the acts of pawning, selling of any material objects such as laptop, cellular phones, PSP, jewelries and the likes in order to defray necessary expenses for the cost of the product package of any prospective members. This shall include demanding reservation and/or “down payment scheme” either in cash or in form of items (such as laptop, cellular phones, PSP, jewelries and the likes) to guaranty an alleged “slot” to encourage prospective distributors and offering access PINS without the product package that made sold below the Company’s regulated product package price; including persuading, directly or indirectly, other distributor either to acquire or sell access PINS/Cards.

It is also prohibited to offer access PINS without the complete product package.

It is prohibited to acquire and/or purchase and/or sell access PINS from one country to another country.

All members are enjoined to sell the products or membership packages of the Company based on the Management’s approved price and avoid selling them at a lower price.

 

PENALTIES

FIRST OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind, in favor of the Company which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

 

Should the upline of this proven guilty distributor belong to the top earner roster, the upline will automatically not qualify for a duration of one (1) year.

Unauthorized Transfer of Members

CODE NO. 13 – UNAUTHORIZED TRANSFER OF MEMBERS

All members are strictly prohibited to transfer and encourage the acts of transferring from one group to another

 

PENALTIES

FIRST OFFENSE: Two (2) months deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

 

SECOND OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind, in favor of the Company which accrued at the time of the commission of the violation, without prejudice to criminal prosecution

Unauthorized Use of UNO Trademark, Tradename

CODE NO. 14 – PROHIBITION ON CROSSLINING

All liners that are produced from a direct sponsor through crosslining shall be reverted back to their original sponsor. All required pins will be paid by the sponsor who violated the prohibition. Any penalty shall be imposed on the person who induced another to crossline and the liner who transferred to another line because they both violated the prohibition. A husband and a wife are considered as one and conjugal, so they should be in one structure or group. In case on non-compliance, it will be considered as crosslining by act.

 

PENALTIES

FIRST OFFENSE: Affected account/s shall be recalled and will be placed in one (1) networking group together with all their respective fruits and/or growth.

Written Reprimand with two (2) months deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

 

SECOND OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind, in favor of the Company which accrued at the time of the commission of the violation, without prejudice to criminal prosecution

Prohibition on Crosslining

CODE NO. 15 – UNAUTHORIZED USE OF UNO TRADEMARKS, TRADENAMES AND LOGOS

Members shall not use the trademark, tradename or logo of the Company in any mode or form without the prior written approval of the Management. The use of website, Facebook and other similar means that is confusingly similar with UNO website or Facebook or other online marketing tool is strictly prohibited. Members are obliged to abide by the digital guidelines of the Company.

 

No member or any other person may reproduce, in whole or in part, any printed material or audio or visual recordings that have been produced by UNO unless given written authorization to do so by UNO.

 

Members or other persons who may want to incorporate UNO materials such as but not limited to product brochure, marketing plan brochure, UNO magazines, audio/visual recordings or other literatures, into their presentations to their Member organization/group or for informal purposes, may do so only if they have received prior written approval from UNO.

 

PENALTIES

FIRST OFFENSE: One (1) month deactivation of all the accounts with forfeiture in favor of the Company of all the benefits, privileges, commissions and other remunerations either monetary or in kind, which accrued at the time of the commission of the violation, without prejudice to criminal prosecution.

 

SECOND OFFENSE: Perpetual deactivation of all the accounts, as well as forfeiture of all benefits, privileges, commissions and other remunerations either monetary or in kind, in favor of the Company which accrued at the time of the commission of the violation, without prejudice to criminal prosecution

Permissible Sponsorship of Dormant Account

CODE NO. 16 – PERMISSIBLE SPONSORSHIP OF DORMANT ACCOUNTS

Members who have no maintenance or sponsor for at least one (1) year can be sponsored by any other member in good standing provided that a written approval is secured from UNO Management. This privilege should not be circumvented or exercised in bad faith because the member and the sponsor will be both penalized with the penalties applicable for crosslining, if found liable.

 

Important Notes:

  • The Company may in its sole and absolute discretion take whatever actions or measures it deems necessary and appropriate, including but not limited to, suspension, forfeiture of earnings, monetary fines, obligation to reimburse UNO’s legal fees, permanent loss of lineage or perpetual deactivation of membership.
  • The Company has the sole and absolute discretion to determine the appropriate penalty/sanction based on the severity of the violation and damage that resulted or could result from the action/s made.
  • The Company has the right to impose a heavier penalty depending on the gravity of the violation/s.
  • UNO may hold the upline/s of the violator responsible for violations of these Ethical Standards if investigations find they have knowledge of them or were a party to them. All accomplishes to the violation shall be equally liable as the perpetrator.
  • The Company reserves the right to amend, suspend in whole or in part the implementation of this policy/guidelines.
  • If a member wishes to appeal a decision reached by UNO in cases concerning suspension, monetary sanctions, or termination of Membership, the member has 10 days from the date of receiving written notification form UNO advising of the decision to submit a written letter of appeal specifying any error in the decision and to submit additional information , evidence or facts they believe should be considered. If the letter of appeal is not received within the allotted period of time, the decision will become final and executory. Likewise, UNO will advise the Member in writing of the results of his appeal if the request has been submitted within the allotted time.

 

In order to protect the goodwill and reputation of UNO and its Members, UNO urges its Members to promptly and properly advise the Ethics Department of UNO of violations of the Distributors’ Code of Conduct and Ethical Standards by completing the Complaint Form which can be obtained from any UNO branch office.

 

Phone number: 0927-6302700
Email: nenita.panay@uno-corp.com
Look for: Nenita Panay